Privacy Policy
Last Updated: September 11, 2024
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Professional credentials and certifications
- Account creation details for our services
- Payment information for paid services
- Communication preferences
Usage Information
We automatically collect certain information about your interaction with our website:
- Device information and browser type
- IP address and location data
- Website usage patterns and analytics
- Cookies and similar technologies
2. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services
- Personalizing your user experience
- Processing payments and managing subscriptions
- Sending service updates and educational content
- Responding to customer support inquiries
- Analyzing website usage to improve our offerings
- Complying with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website and services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with potential business transfers or mergers
- Consent: When you have given explicit consent for sharing
4. Data Security
We implement appropriate security measures to protect your personal information:
- Data encryption in transit and at rest
- Regular security audits and assessments
- Access controls and authentication measures
- Secure payment processing through trusted providers
- Employee training on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide services while your account is active
- Maintain records for legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Comply with applicable laws and regulations
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing
To exercise these rights, please contact us at privacy@robspain.com.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending email notification for significant changes
10. Contact Information
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@robspain.com
- Website: robspain.com
- Address: Fresno, California